BookedWork ProSimple help for busy contractors
Support, cancellation, and billing help
No ticket maze. Start with the answer below or email us directly.
Product help
Email [email protected] with your company name and a plain-English description of what you need. Never email a password or payment-card number.
Cancel or change plans
The account owner can use the secure billing portal when billing is active. Cancellation stops future renewals and access continues through the paid billing period unless the account is suspended for security or nonpayment.
Refund requests
Duplicate or incorrect charges will be corrected. Other subscription fees are generally nonrefundable after a billing period begins, except where required by law. Contact us promptly so we can review the account and charge.
Service problem
If the website is unavailable or a lead does not appear where expected, include the page, approximate time, and what you saw. Do not include homeowner secrets or sensitive payment information.
Getting started with your FREE trial
Your FREE 14-day trial requires no credit card. Use the setup video guide to connect Google Calendar and prepare your customer request form. For help with a specific step, email us with the page name and what you see.